Engagement models

A structure that fits the work

Start with the scope.
Choose the right way to deliver it.

A defined launch and an evolving website need different working arrangements. We discuss the requirements first, then agree the deliverables, responsibilities and commercial terms in writing.

Defined project

For a new website, redesign or clearly bounded build.

We agree the pages, functionality, review stages and launch responsibilities before work begins. The proposal defines the included deliverables, exclusions and the way changes will be assessed.

Best suited to

A clear brief and a specific release to work toward.

Discuss this approach ↗

Phased delivery

For a substantial website or product that needs to develop in stages.

We identify the first useful release, define its scope and keep later phases visible. Each phase has an agreed review point so the next stage can reflect what the business needs and what the preceding work has established.

Best suited to

A larger roadmap with priorities that can be delivered incrementally.

Discuss this approach ↗

Ongoing support

For an existing website that needs regular changes and technical care.

We agree the areas covered, how requests are prioritised and the review and release process. Availability, response arrangements and maintenance responsibilities are set out in the support agreement.

Best suited to

An active website with a continuing need for improvements or maintenance.

Discuss this approach ↗

Your next project

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your business can grow with.

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